Part of the OCI’s role is to deal with concerns and complaints about osteopaths who are members of our organisation from patients, members of the public, osteopaths or other health professionals.
If you are a patient and worried or unhappy about the treatment you have received, or the way your osteopath has behaved, talking to the osteopath first and raising your issues is often the most helpful. An alternative is to discuss your matter with another osteopath.
If you feel more strongly about your concerns, that your complaint has not been properly dealt with or want to make a formal complaint, you should contact us, (complaints department). We are here to listen and help.